Privacy Policy Overview
Your privacy is important when using our gardening service
Information We Collect and Store
To provide and improve our gardening services, we may collect personal details, contact information, usage data, and preferences you share with us. Data is gathered through direct interactions, forms, and digital communications.
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→Full names for personalising our service
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→Contact details such as phone and email
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→Your physical address for service calls
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→Garden and service preferences
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→Technical details like browser type
Your data supports communication, booking, service fulfilment, and safety. We do not collect financial details or share personal data without your consent, except where required by law.
How We Use Collected Data
Collected details help us deliver gardening solutions, confirm bookings, respond to requests, and improve our service. We may also use information to send helpful updates and reminders with your permission.
Your data can be used for internal analytics, safety monitoring, and to comply with South African regulation. No third-party marketing or sales will use your information without express consent.
Your Rights and Choices
You can request access, correction, or deletion of your data at any time. Contact us for more information or to exercise your rights under South African data protection laws.
Access Your Data
Request a summary of data we hold about you.
Correct Your Data
Ask us to update any incorrect information.
Delete Your Data
Request removal of your details from our systems.
Data Portability
Receive a copy of your personal data if needed.
How Your Data Is Shared
We only share your information with team members involved in service fulfilment or legal authorities as required.
All partners are contractually bound to uphold the same stringent privacy practices that we follow throughout our operations.
Secure Handling of Your Data
We use physical, digital, and organisational safeguards to protect your information. Security measures are updated as industry standards evolve.
Access to your personal data is strictly limited to authorised personnel for legitimate purposes only.
Contact Us About Privacy
Address: Nelson Mandela Square, Maude Street, West Tower, Sandton, Johannesburg 2196 South Africa
Phone: +27574108847
Email: content@peralivexo.sbs